Legal documents

DC333 Privacy Policy — Your Information Is Completely Safe With Us

This Privacy Policy clearly explains how your personal information is collected, stored, and used at dc333.

Last Updated: January 1, 2026
This Privacy Policy was last updated on 1 January 2026.

This Privacy Policy is a transparent document governing data collection and use between dc333 (dc333.onl) and its users. By using the dc333 platform, you are deemed to have accepted this Privacy Policy.

01 Introduction

Dc333 is a trusted online betting platform for users in Bangladesh. We believe the privacy of your personal information is a fundamental right. This Privacy Policy is designed to give you a clear understanding of how we handle your data.

By creating an account, browsing our website, or using the mobile app, you agree to all the terms of this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using dc333's services.

This Privacy Policy is reviewed regularly and updated as needed. We will notify you through the platform of any significant changes.

02 What Information We Collect

Dc333 collects two types of information from you — details you provide directly, and data collected automatically.

Information Provided Directly:

  • At registration: full name, mobile number, email address, date of birth, and password.
  • For KYC verification: a copy of your national ID or passport, and a selfie photo.
  • At payment: bKash/Nagad/Rocket number or bank account details.
  • When contacting support: your messages and description of the issue.

Automatically Collected Information:

  • IP address and device information (model, operating system, browser).
  • Login time, session data, and activity history on the platform.
  • Betting history, transaction records, and gaming patterns.
  • Browsing data collected through cookies and tracking technologies.

Dc333 will never ask for your password, payment card number, or OTP via phone or email. If you receive any such request, contact our support team immediately.

03 Purpose of Data Use

Dc333 uses the information it collects for the purposes listed below. We never collect or use data unnecessarily.

Type of Information Purpose of Use Legal basis
Name & Contact Information Account creation, service delivery, and support Contract fulfillment
Identity Verification Information KYC Verification & Fraud Prevention Legal obligation
Payment Information Deposit & withdrawal processing Contract fulfillment
Betting & Gaming History Responsible Gaming Monitoring & Personalization Legitimate Interest
Device & login information Security Assurance & Fraud Detection Legitimate Interest
Cookie data Platform Improvement & User Experience Enhancement Consent

04 Data Sharing Policy

Dc333 never sells your personal information to third parties. However, limited data may be shared in the specific circumstances outlined below:

  • Payment Processor: Necessary transaction details are shared with bKash, Nagad, and Rocket to process deposits and withdrawals.
  • Identity Verification Service: Documents may be shared with authorized verification agencies to complete the KYC process.
  • Law enforcement: Sharing data with authorities is mandatory when required by a valid legal order or investigation.
  • Technology Partners: Secure cloud and hosting providers supporting platform operations may access limited technical data.

Every third party that dc333 works with is contractually required to comply with our privacy standards. Your information is never shared for advertising purposes.

05 Cookie Policy

Cookies and similar tracking technologies are used on the dc333 website and app. Cookies are small text files stored on your device that help improve site functionality.

  • Essential cookies: These are essential for maintaining login sessions and ensuring security, and cannot be disabled.
  • Functional cookies: Used to remember your language, settings, and preferences.
  • Analytics Cookies: Platform usage statistics are collected to help improve the site.
  • Security Cookies: Used to detect and prevent fraudulent activity.

You can manage or delete non-essential cookies from your browser settings. Please note that disabling certain cookies may affect the functionality of some dc333 features.

06 Data Storage & Protection

Dc333 uses industry-standard technology to keep your data safe. Our security measures are outlined below:

  • All data transmissions are secured with 256-bit SSL/TLS encryption.
  • Passwords are never stored directly; only encrypted hashes are retained.
  • Access to sensitive data is restricted to authorized personnel only.
  • Regular security audits and vulnerability assessments are conducted.
  • Data backups are stored in encrypted form on secure servers.

Data Retention Period: Transaction records are retained for up to 5 years as required by law, both while the account is active and after closure. All other data is securely deleted within 1 year of account closure.

If a data breach or suspicious activity is detected, dc333 will notify affected users within 72 hours and take immediate action.

07 Your Data Rights

Every dc333 user has the following rights over their own information:

Right to Access Your Information

You may request to know what information we hold about you.

Right to Correct Your Information

You may request corrections to any inaccurate or incomplete information.

Right to Delete Your Information

You may request deletion of your data where there is no legal obligation for us to retain it.

Right to Data Portability

You may request an export of your data in a structured format.

Right to Restrict Processing

You may request to restrict the use of your data for specific purposes.

Right to object

You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, contact the dc333 support team. We will respond to your request within 30 days.

08 Third-Party Services & Links

The dc333 platform uses certain third-party technology services that help maintain platform quality and security. These services operate under their own privacy policies, and dc333 is not responsible for their practices.

  • Game software providers: Licensed game studios providing Live Casino and slots games use only the minimum data necessary.
  • Payment Gateways: Service providers handling transaction processing follow their own security standards.
  • Cloud infrastructure: dc333's servers and data are operated in a secure cloud environment.

Dc333 requires all third-party partners to maintain the highest data protection standards. Any partner found using data beyond the agreed terms will have their partnership terminated immediately.

09 Children's Privacy Protection

Dc333 is strictly for adults aged 18 and above. We do not knowingly collect personal information from minors.

  • Age verification is required at the time of registration.
  • Additional proof of age may be requested in cases where there is doubt.
  • If a minor is found to have opened an account, the account will be closed immediately and all collected data will be deleted.

If you become aware that a minor in your household is using dc333, please notify our support team immediately.

10 Policy Updates & Contact

Dc333 may update this Privacy Policy from time to time. For any significant changes:

  • A notice will be displayed on the platform.
  • Notifications will be sent to your registered email or mobile number.
  • The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of dc333 after a revised policy is published will be considered your acceptance of the updated terms. For any questions about this Privacy Policy or your data, please contact our support team.

Our dedicated privacy support team is ready to assist you with any data-related questions. Contact us via the Support page.

Why DC333's Privacy Policy Can Be Trusted

Our commitment to protecting your data goes beyond words — we back it up with action.

🔐
Encrypted Data Storage

All your data at dc333 is stored with 256-bit AES encryption. Hackers and third parties have absolutely no way to access it.

No Sale of Data

Dc333 never sells your personal information. We have no relationship with any advertising companies or data brokers.

🧾
Transparent Data Usage

This policy explains why and how your data is used. There are no hidden purposes.

🛡️
Regular Security Audits

Dc333's systems are regularly audited by external security experts. Any vulnerabilities identified are resolved promptly.

🎛️
Your Data, Your Control

You have full control over your own data — you can view, update, or delete it at any time. Simply reach out to our support team and we'll take care of it promptly.

📱
Mobile App Security

The dc333 app supports biometric login and features auto-lockout. Your account stays secure even if your phone is lost.

Play Safe, Enjoy with Peace of Mind

Your information is fully protected at DC333. Join now and enjoy the best betting experience in Bangladesh.

বাংলা